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hello@scriptsync.ioResponse Time
We respond to all inquiries within 24 hours on business days. Discovery calls are typically scheduled within 48 hours.
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Common questions answered
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How long does a typical automation project take?
Project timelines vary depending on complexity. A focused automation (e.g., a single Google Sheets workflow or CRM integration) typically takes 1–2 weeks. More comprehensive systems involving multiple platforms and custom logic take 3–6 weeks. We provide a detailed timeline estimate after our initial discovery call.
Do I need a technical team to work with ScriptSync?
No. We work directly with business owners, operations managers, and admin teams, not just technical staff. We handle all the technical implementation ourselves and deliver systems that your team can use without any technical knowledge.
What happens if a third-party API changes and something breaks?
This is exactly why we offer maintenance plans. APIs do change, and when they do, we update your integrations promptly. Clients on our maintenance plan get proactive monitoring and fast remediation with no additional charge per incident.
Can you connect tools that do not have an official integration?
In most cases, yes. If a platform has an API (even undocumented), we can typically connect to it. We have experience with custom API integration for a wide range of platforms and can assess feasibility during the discovery phase.
How is ScriptSync different from using Zapier or Make?
Zapier and Make are great for simple automations. We work on more complex workflows that require custom logic, error handling, large data volumes, bidirectional sync, or AI integration, scenarios where drag-and-drop tools hit their limits. We also build custom-coded solutions that run faster, cost less at scale, and can be tailored precisely to your needs.
Do you offer ongoing support after the project is delivered?
Yes. We offer flexible maintenance plans that include monitoring, updates, bug fixes, and incremental improvements. We also offer one-off support engagements for teams that prefer to handle day-to-day themselves but want a technical partner for major changes.
What information do you need to get started?
We start with a discovery call to understand your current workflows, the tools you use, the problems you want to solve, and your goals. From there, we prepare a scoped proposal. No technical documentation is needed from you upfront.
Can you work with our existing Google Workspace setup?
Absolutely, Google Workspace is one of our core specializations. We can work within your existing Google environment, build Apps Script solutions, extend Sheets, automate Gmail, and integrate your full Google Workspace stack with external systems.